The ASX has communicated to all market participants of an industry-wide ASX settlement failure that occurred on Friday the 20th of December. This failure has meant that CHESS was not able to complete market settlement on Friday and has deferred settlement to Monday the 23rd of December. For those clients who had sell trades settling on Friday we have ensured those sale proceeds have been made available to you for trading on Monday. Stock delivery for clients who had buy trades settling will need to wait until Monday before the shares become available to sell. We apologise for any inconvenience this ASX outage has caused.
Why can I see my nabtrade Cash Account but not my trading accounts in the nabtrade mobile app?
Trading accounts are only visible once nabtrade customers have fully completed the KYC process so we might still require some additional information from you.
To see if you have any outstanding actions go to nabtrade.com.au and log into your nabtrade account then select: Admin > Personal Details.
For more information on outstanding actions see: What is an outstanding action and what do I need to do?